Being a "combined" family has it's unique challenges. One of the big ones for us, and probably all combined families, is that our children don't all have the same last name. And what further makes that interesting is that my last name doesn't match my biological children. Which is really neither here nor there, we're a family and that's all that matters.
But in certain instances it gets... interesting.
The lunch lady at the elementary school finally has it down. Or rather, I should say, the
new lunch lady has it down. The old one? I'm pretty sure she was just stealing the lunch money, but in the name of the benefit of the doubt, we'll just say she obviously didn't know which kids belonged in our family. Even when I listed them all out individually with the amounts that should be applied to their names. Even when I sent each child with a separate check...
*Ahem*
So the new lunch lady at school gets it. She knows that our two last names are connected into one family and that they all belong to me with one phone call. "Hey lady, your kids need money."
Cool, I'll take care of that. And with one phone call I know that one check can be sent in, with a note breaking it down, and all the kids will be taken care of on her end the way they need to be.
Our pediatrician struggled for a minute with it, but it was his own fault. When we moved in with West we moved far enough away from our old home to warrant finding closer doctors and dentists. We adopted the pediatrician that West was already using for his kids and all found a new dentist.
One day I took one of my girls into the pediatrician (I'm pretty sure it was Tayler, *sigh*, UTI's) and he looked at my last name and asked if I was linked to Jayme and Sean?
"Yes, I'm their step-mom."
"So their dad is..." and he points at Tayler and generally indicates my girls as a whole.
"Her step-dad."
The puzzled look clearly explained that he hadn't followed, "You're their step-mom?"
"Yes."
"And he's the step-dad?"
"Yes."
"Well who's the biological parent then?"
I burst out laughing. "I'm Jayme and Sean's step-mom but I'm Tayler's biological mom."
The light bulb went on in his head, realizing that while he'd been trying to figure out the biological and step connections, the way he'd phrased his questions always led for the answer to imply a step-parent. Had he stuck to one set of kids for his questioning he would have had an easier time finding his clarity.
At our dentist they have the kids set up under two different accounts, one for each last name. Every six months, without fail, we get two reminder postcards. And then two phone calls to my cell phone.
"Hi, may I speak with West?"
Already knowing it's the dentist for the kids, and already knowing that it's going to be about setting up appointments I say, "This is his wife."
And she proceeds, "I'm calling to set up an appointment for Jayme and Sean."
This situation has happened twice before so I already know how this is going to play out. They're going to want to make appointments for Jayme and Sean, I'm going to bring up the other four girls, who having a different last name are on a different account, they'll set the appointment up for all six and then... call me back minutes later for the girls again.
"Okay, but we also have the four other girls so I need to make appointment times for all six of them to come in together."
"Okay, what's their name?"
I tell her and even spell it. She hesitates.
"Well they're not on my list right now but we can make those appointments."
"They should be on your list. We've always brought them in on the same day and we received both postcard reminders for them."
"Well it doesn't matter we can set up the appointment for all six kids."
And we proceed to find a day and time that will accommodate for all six kids. I spell names, she finds them and plugs them in. We hang up.
Three minutes later she calls back.
"May I speak with Stephanie?"
I don't even wait for her to say why she's calling, "I seriously
just talked to you and made these appointments."
This has happened three times now.
Do they not realize when they see those names on their list that they just spent all that time, mere seconds earlier, setting up appointments for them?
Did I not say they were going to be on the list?
Do you need more caffeine?
I understand that we have two last names in our family. I understand that my last name does not match my children's. I understand that even if our family has been coming to you for a couple of years now, that your support staff changes and they don't know us. I completely understand and even expect to have to explain that we have two accounts.
But if I tell them our two names are on the list, and if we spend five minutes setting up appointments, and if our second account shows up next on that list, don't you think you would notice that?